AI Receptionist (Voice Agent)
Answers every call 24/7, qualifies the caller and books the job.
Learn moreTrades & home services
CRM & automation for tradies who are on the tools
XGROW sets up CRM, AI and marketing automation for Australian tradies and home service businesses — electricians, plumbers, HVAC, builders and landscapers. Missed calls get an instant text back, quotes are followed up automatically, jobs are confirmed and invoiced without paperwork, and every happy customer is asked for a Google review.
- Electricians
- Plumbers
- HVAC
- Builders
- Landscapers
- ★★★★★5.0 on Google
- 1,000+ automations built
- Australia-wide
Sound familiar?
The problems we solve
“The phone rings while you're up a ladder — and the customer calls the next tradie.”
“Quotes go out and nobody follows up, so jobs you'd have won go to someone cheaper or faster.”
“Evenings disappear into quotes, invoices and chasing payments.”
“You know reviews matter on Google Maps, but you never remember to ask.”
What we automate
The automations that pay for themselves
The system we build for trades & home services — each part connected to one CRM.
Missed-call text-back
Every missed call gets an instant SMS so the job stays with you.
AI receptionist
Answers calls 24/7, qualifies the job and books a quote visit into your calendar.
Quote follow-up
Automatic reminders after 2 and 5 days until the customer says yes or no.
Job confirmations & reminders
Customers get confirmations and on-the-way texts; fewer no-access callouts.
Invoice on completion
Invoice with a pay-now link sent the moment the job is marked done.
Review requests
Every completed job triggers a Google review request.
How it plays out
One enquiry, start to finish
An example of how an enquiry moves through an XGROW system — with nobody chasing it manually.
- 7:42am
A customer calls about a leaking hot water system while you're on another job.
- 7:42am
The AI receptionist answers, asks the right questions and books an 11am quote visit.
- 7:43am
You get a summary text; the customer gets a confirmation with your details.
- Next day
Quote sent from the CRM. Two days later, an automatic follow-up asks if they have questions.
- Job done
Invoice and pay link sent instantly, then a Google review request.
Recommended services
Where most businesses start
CRM Implementation
Every lead, quote and job in one place — set up, migrated and trained for you.
Learn moreInvoicing & Payments
Automated invoices, online payments, recurring billing and polite reminders.
Learn moreGoogle Review Automation
Automatic review requests after every job, and AI-drafted replies.
Learn moreFAQ
Common questions
Ask anything else on your free strategy call.
What is the best CRM for tradies in Australia?
The best CRM for a tradie is one that captures every call and enquiry, follows up quotes automatically, books jobs and gets you paid — and that you will actually use from your phone. XGROW sets up and manages an all-in-one CRM with these automations built in. Our tradie CRM guide compares the options.
Can AI answer my calls while I'm on a job?
Yes. An AI receptionist can answer every call, answer common questions, book quote visits and transfer emergencies to your mobile. Every call is summarised in your CRM.
I already use job management software. Can you work with it?
Often, yes. We can connect your job management tool to the CRM and automations, or consolidate tools if that saves you money and double-handling.
Start with one automation.
Book a free one-hour strategy call. We’ll map where leads and hours are slipping away and show you the automation with the fastest payback — whether or not you work with us.
Prefer to message? WhatsApp us or email info@xgrow.com.au