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Health, beauty & wellness

Fewer no-shows, less admin, happier clients

XGROW automates the front desk for Australian clinics and wellness practices — appointment reminders, intake forms, follow-up care messages and AI that answers calls and messages after hours. The result is fewer no-shows, a calmer reception and clients who come back when they should.

  • Allied health clinics
  • Dental practices
  • Physio & chiro
  • Beauty & aesthetics
  • Therapists
Get my free growth plan Call 0489 270 600
  • ★★★★★5.0 on Google
  • 1,000+ automations built
  • Australia-wide
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What do you need help with?Pick all that apply.
What kind of business do you run?So we can show you what works in your industry.
How many staff members?Including you.

Where should we send your plan?

We’ll call to book your free 1-hour strategy session.

Free and no obligation. We usually call within one business day (Mon–Fri, 9am–5:30pm AEST). We never share your details — privacy policy.

Sound familiar?

The problems we solve

“No-shows and late cancellations leave expensive gaps in the book.”

“Reception is on the phone all day answering the same questions.”

“Intake forms are completed on paper in the waiting room.”

“Clients who should rebook for follow-up care simply don't.”

What we automate

The automations that pay for themselves

The system we build for health, beauty & wellness — each part connected to one CRM.

Appointment reminders

SMS and email reminders with easy confirm or reschedule options.

Digital intake forms

Forms sent before the first visit and saved to the client record.

AI reception

After-hours calls and messages answered, with bookings made or requests captured.

Follow-up care messages

Aftercare instructions and check-ins sent automatically.

Recall & rebooking

Clients reminded when their next appointment is due.

Reviews

A review request after appointments, sent consistently to every client.

How it plays out

One enquiry, start to finish

An example of how an enquiry moves through an XGROW system — with nobody chasing it manually.

  1. 8:30pm

    A new client asks about availability via your website chat.

  2. 8:30pm

    The AI shares available times and books the appointment.

  3. Next day

    An intake form and preparation instructions are sent.

  4. Day before

    A reminder with confirm and reschedule options.

  5. After the visit

    Aftercare message, review request and a recall reminder later.

Recommended services

Where most businesses start

Workflow Automation

Map, streamline and automate the manual tasks that eat your week.

Learn more
FAQ

Common questions

Ask anything else on your free strategy call.

Can automation reduce no-shows?

Yes. Timely reminders with a one-tap confirm or reschedule option are one of the most effective ways to reduce no-shows and fill cancellations.

Is patient information handled securely?

We set up systems with access controls and follow the Australian Privacy Principles. Health practices should also confirm their own obligations for health information, and we configure the system around them.

Can it connect to my practice management software?

Integration depends on the software. We confirm what is possible on the strategy call and design reminders, forms and follow-ups around your existing booking system where needed.

Start with one automation.

Book a free one-hour strategy call. We’ll map where leads and hours are slipping away and show you the automation with the fastest payback — whether or not you work with us.

Get my free growth plan Call 0489 270 600

Prefer to message? WhatsApp us or email info@xgrow.com.au