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Gyms, fitness & martial arts

Turn more enquiries into members

XGROW builds CRM and AI automation for Australian gyms, martial arts academies and fitness studios. Every enquiry gets an instant reply and a trial booking link, no-shows are followed up, new members are onboarded automatically and lapsed members are invited back — so your front desk can focus on the people in the room.

  • Gyms
  • Martial arts academies
  • Pilates & yoga studios
  • Personal trainers
  • Boxing & CrossFit
  • ★★★★★5.0 on Google
  • 1,000+ automations built
  • Australia-wide
Free growth planStep 1 of 4
What do you need help with?Pick all that apply.
What kind of business do you run?So we can show you what works in your industry.
How many staff members?Including you.

Where should we send your plan?

We’ll call to book your free 1-hour strategy session.

Free and no obligation. We usually call within one business day (Mon–Fri, 9am–5:30pm AEST). We never share your details — privacy policy.

Sound familiar?

The problems we solve

“Instagram and Facebook enquiries pile up while you're coaching a class.”

“Trial bookings don't show up, and nobody follows up.”

“New members drift away in the first months without check-ins.”

“Promotions work, but leads go cold before anyone calls.”

What we automate

The automations that pay for themselves

The system we build for gyms, fitness & martial arts — each part connected to one CRM.

Instant DM & form replies

AI replies to Instagram, Facebook and website enquiries with a trial booking link.

Trial booking & reminders

Trials booked online with reminders to cut no-shows.

No-show follow-up

Missed trials automatically get a friendly reschedule message.

Member onboarding

A welcome sequence that builds the habit in the first weeks.

Win-back campaigns

Lapsed members invited back with a timely offer.

Reviews & referrals

Review and referral requests at the right moments.

How it plays out

One enquiry, start to finish

An example of how an enquiry moves through an XGROW system — with nobody chasing it manually.

  1. 6:05pm

    A parent DMs asking about kids' classes during your busiest session.

  2. 6:05pm

    The AI replies with class times and a free trial booking link.

  3. Trial day

    A reminder goes out that morning; you see the booking in your CRM.

  4. After the trial

    A follow-up offers the membership that suits them.

  5. First month

    Welcome and check-in messages help the new member stick.

Recommended services

Where most businesses start

AI Lead Nurturing

Instant replies, smart qualification and follow-up that never gives up.

Learn more
FAQ

Common questions

Ask anything else on your free strategy call.

How can a gym get more members from its enquiries?

Reply instantly, make booking a trial effortless, follow up no-shows and nurture people who aren't ready yet. Automating those steps typically lifts conversion from the enquiries you already receive.

Can AI answer Instagram DMs for my gym?

Yes. An AI assistant can reply to Instagram and Facebook DMs with class information and trial links, and pass anything complex to your team.

Do you run ads for gyms?

Yes. Facebook and Instagram ads are available as a Lead Generation add-on, with every lead flowing straight into your automated follow-up.