0489 270 600 Book a free call
About XGROW

We build the systems so you can focus on the work

XGROW is an Australian automation agency founded by Matheus Bessa. We help service-based businesses grow on autopilot with CRM, marketing automation and custom AI — designed, built and supported by one team.

Matheus Bessa, founder of XGROW, laughing in an XGROW t-shirt
Matheus BessaFounder, XGROW
Our story

Why XGROW exists

Matheus Bessa started his career in marketing at Unilever Brazil, where he spent six years learning how big brands turn attention into customers — with data, process and relentless follow-up. Small businesses rarely have any of that.

Working with service businesses in Australia, he kept seeing the same thing: excellent operators losing work because enquiries went unanswered, quotes were never chased and customer details were scattered across five apps. The fix wasn’t working harder. It was building a system.

That is what XGROW does. We combine a CRM, marketing automation and AI agents into one system shaped around each business — and we stay on to train the team and keep improving it. More than 1,000 automations later, the goal is unchanged: help business owners grow without drowning in admin.

Most CRM and automation providers hand over a finished product and move on. With XGROW, support is ongoing — and it never comes from a bot or an assistant. You deal directly with the owners from start to finish: people who understand every part of your system and exactly what your business needs.

Connect with Matheus on LinkedIn

What guides us

How we work

The principles behind every system we build.

People first

We build around your team and your customers. Technology serves the relationship, never the other way around.

Transparent

Clear recommendations, written quotes and reporting you can understand. You always know what is running.

Practical innovation

We use the latest AI and automation tools — only where they save time or win revenue.

Dependable

Every automation is tested, monitored and supported, so your business keeps running while you sleep.

Working with us

One team, start to finish

Most businesses juggle a CRM vendor, a marketing agency, a web designer and a freelancer for automations — and nobody owns the whole picture. At XGROW the strategy, the build, the AI and the ongoing optimisation sit with one team that knows your business.

We work remotely with businesses across Australia. Strategy sessions and training run over video, and your system lives in the cloud, so it works the same in Sydney, the Gold Coast or a regional town.

  1. Book a free strategy call

    A free one-hour session to understand your goals, map how leads and jobs flow through your business today, and spot the automations with the biggest payback.

  2. Custom system design

    We design your system around the tools you already use — CRM, calendar, phone, payments and ads — so nothing is duplicated and nothing falls through the cracks.

  3. Build, launch & train

    We build and test every automation, migrate your data, then train your team with short, practical sessions so the system is actually used from week one.

  4. Scale & optimise

    We monitor results, refine the messaging and add new automations as you grow. You always know what is running and what it is producing.

The founder

You’ll work directly with Matheus

Every strategy call is led by Matheus. He maps how your leads and jobs flow today, recommends the smallest system that will make a real difference, and stays involved while it is built and adopted by your team.

“He is fantastic to work with, genuinely listens to what you need, and takes the time to tailor the system so it aligns perfectly with your company’s goals and requirements.”
Cal L. · Google review
Matheus Bessa smiling, ready for your strategy call

Built on the world’s leading AI and automation platforms

  • OpenAI
  • Claude
  • Gemini
  • Perplexity
  • Meta
  • n8n
  • Google
  • WhatsApp
Loved by clients

What clients say about working with us

★★★★★

“I’ve been using Xgrow for some time now and it has made our daily operations much more organised and efficient.

The platform is intuitive, easy to navigate and really helps streamline scheduling, team coordination and workflow management. Everything is very clear and practical, which saves us a lot of time during busy routines.

Read more

Whenever support is needed, the team is always responsive, professional and helpful, making the overall experience even better. Overall, Xgrow is a reliable and professional system that has positively impacted our productivity and operational organisation. Highly recommend it!”

Leticia M.
Google review
★★★★★

“XGROW has been an outstanding partner for our business and has completely elevated the way we manage and generate leads.

Their system is easy to use, highly effective, and designed in a way that actually supports real business needs. What really makes the experience exceptional is Matheus.

Read more

He is fantastic to work with, genuinely listens to what you need, and takes the time to tailor the system so it aligns perfectly with your company’s goals and requirements. The software itself is intuitive and powerful, and the detailed explanations and guidance provided make it very easy to understand and use with confidence. Everything is clearly explained, which makes onboarding smooth and ensures you get the most out of the platform. If you’re looking for a lead generation and management company that delivers results while providing personalised support and outstanding service, I highly recommend XGROW.”

Cal L.
Google review
★★★★★

“The Xgrow system and app are very easy to use and extremely intuitive.

Even without much technical knowledge, it’s easy to understand how they work and use them without any stress or difficulty. Having messaging, emails, invoices, receipts, bookings, schedules, and training/courses all in…

Read more

…a single platform is amazing — it makes organization much easier and saves a lot of time. The customer support is outstanding: besides the training on how to use the system, whenever I need help, I get quick responses. The team is always helpful and open to adapting both the system and the app to meet our needs, which makes a big difference in daily use. I highly recommend it!”

Nara S.
Google review